Support

Questions, bugs, or want to join the beta? Write to us and include your iPhone model and iOS version if something isn't working.

General and beta

[email protected]

Help with the app

[email protected]

Privacy requests

[email protected]

Common questions

A Drive file says it couldn't be read.

Some files can't be read on the device: very large files, password-protected files, older .doc/.xls/.ppt formats, or files you no longer have access to. NIMA retries files that failed for temporary reasons on its own.

Analysis seems slow.

NIMA analyzes files in the background, and iOS decides when background work can run. Keeping NIMA open and your phone charging helps it catch up.

How do I disconnect Google Drive?

In your Google Account, open Security, then third-party connections, and remove NIMA. You can also delete the app to remove everything it stored on your phone.